Privacy Policy

Last Updated: June 4, 2026

At SUNGUARD UMBRELLAS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, make a purchase, contact us, or interact with our online store at sunguardpatioumbrellas.com.

SUNGUARD UMBRELLAS is a trade name of SUNGUARD UMBRELLAS LLC. All transactions on this website are processed by SUNGUARD UMBRELLAS LLC.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information needed to process orders, payments, shipping, customer service, and fraud prevention.

Information You Provide

When you place an order, create an account, contact us, or interact with our website, we may collect the following information:

• Identity Information: Your name, billing address, shipping address, and order details.
• Contact Information: Your email address, phone number, and customer service communications.
• Order Information: Products purchased, order number, delivery address, shipping method, return requests, and customer support history.
• Payment Information: Payment details needed to complete your purchase. We do not store full credit card numbers on our website. Payments are processed securely by third-party payment processors.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Time zone
• Pages viewed
• Products viewed
• Referring websites or search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to operate our business, process orders, provide customer support, improve our website, and maintain a safe shopping experience.

We may use your information to:

• Process and fulfill orders placed through our website.
• Process payments through secure third-party payment providers.
• Arrange shipping and delivery through shipping carriers such as FedEx, UPS, USPS, or other delivery partners.
• Send order confirmations, shipping updates, invoices, and customer service messages.
• Respond to questions, return requests, refund requests, damaged product claims, and support inquiries.
• Screen orders for potential fraud, unauthorized activity, or security risks.
• Improve our website, products, customer experience, and store performance.
• Send marketing emails or promotional messages if you have opted in to receive them.
• Comply with legal, tax, accounting, payment processing, and regulatory obligations.

3. Payment Processing

We do not store full credit card numbers on our website. Payment information is processed securely by third-party payment processors, which may include providers such as Shopify Payments, Stripe, PayPal, or other approved payment services used by our store.

These payment processors may collect and process payment information according to their own privacy policies and security standards.

4. Shipping and Order Fulfillment

To deliver your order, we may share necessary shipping information with delivery carriers and fulfillment partners. This may include your name, shipping address, phone number, email address, tracking information, and order details needed to complete delivery.

5. Sharing Your Personal Information

We may share your personal information with trusted third parties only when necessary to operate our business, fulfill orders, provide services, or comply with legal requirements.

We may share information with:

• Ecommerce Platform Providers: To power our online store and process website activity.
• Payment Processors: To securely process payments and prevent fraud.
• Shipping Carriers: To deliver your order and provide tracking updates.
• Customer Support Tools: To respond to customer questions, returns, refunds, and product issues.
• Analytics and Advertising Partners: To understand website performance and improve marketing, where permitted by law.
• Legal or Compliance Authorities: When required to comply with applicable laws, regulations, subpoenas, court orders, or lawful requests.

We do not sell your personal information in exchange for money.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve site functionality, remember preferences, analyze traffic, measure advertising performance, and provide a better shopping experience.

Cookies may help us:

• Keep items in your shopping cart.
• Remember your preferences.
• Understand how visitors use our website.
• Improve website speed, layout, and product pages.
• Measure marketing and advertising effectiveness.

You can adjust your browser settings to block or delete cookies. Please note that disabling cookies may affect website functionality, including cart, checkout, and account features.

7. Marketing Communications

If you choose to subscribe to our marketing emails or promotional messages, we may use your contact information to send product updates, offers, or other marketing communications related to SUNGUARD UMBRELLAS products.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly at contact@sunguardumbrellas.com.

8. Behavioral Advertising

We may use advertising tools and cookies to show relevant ads, measure ad performance, and understand customer interest in our products. These tools may use information about your browsing activity on our website and other websites.

You may be able to manage advertising preferences through your browser settings, device settings, or advertising platform settings.

9. Data Retention

When you place an order through our website, we retain order information for our business records unless and until deletion is requested, subject to legal, tax, accounting, fraud prevention, and operational requirements.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

10. Data Security

We take reasonable measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information. These rights may include the ability to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal and business record requirements.
• Opt out of certain marketing communications.
• Request information about how your personal information is used or shared.

If you would like to exercise your privacy rights, please contact us using the contact information listed below. We may need to verify your identity before processing your request.

12. California and Other State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding access, correction, deletion, data portability, and certain opt-out choices.

To submit a privacy request, please contact us at contact@sunguardpatioumbrellas.com.

13. International Visitors

Our website is operated by a U.S. business. If you access our website from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

14. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or operational needs.

When we update this policy, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

SUNGUARD UMBRELLAS LLC
Trade Name: SUNGUARD UMBRELLAS
5830 E 2ND St, Ste 7000 35997
Casper, WY 82609
United States

• Email: contact@sunguardpatioumbrellas.com
• Phone: +1 (307) 443-5788
  

Thank you for trusting SUNGUARD UMBRELLAS.